Delivery Options
We are committed to sending your orders anywhere in the world and will do our utmost to ensure that we do this in the quickest, safest and most cost effective manner at all times.
We will fulfill your order as quickly as we can and aim to ensure that all orders placed before 1.30pm UK time Monday - Friday will be dispatched on the same day.
Our delivery options are as follows. Please note that all deliveries must be signed for on arrival.
UK Customers
- All UK orders are dispatched by either DPD/Citylink,Royal Mail or DHL
- Standard UK delivery (3-5 days) cost is £4.50
- Next Day UK delivery cost is £10.00
- Post code restrictions apply so please contact info@youngbritishdesigners.com with any queries
- For a next working day delivery orders must be received before 1.30pm Monday-Thursday. Orders received before 1.30pm on a Friday will be for Monday delivery. Orders received after 1.30pm on a Friday will be for Tuesday delivery.
- Delivery method is at the discretion of Young British Designers. In such where Young British Designers upgrade a customer choice of Standard delivery to Next Day the customer will not be liable for any additional cost.
International Customers
- All International orders will be dispatched by courier and details will be notified in the confirmation of despatch email.
- Cost is £30 to all destinations*
- Delivery to the Russian Federation will be subject to a surcharge which will be advised and invoiced prior to dispatch. Orders will be dispatched when payment of the surcharge has been made. Notification of dispatch and delivery details will be sent via the usual confirmation of dispatch email
- International orders will be sent DDU (Delivery Duty Unpaid), thus you will be liable for payment of all relevant import taxes and duties
- Payment of these may be necessary to release your order from customs on arrival
- We advise that tax and duties may not be refundable to NON-EU customers wishing to return items
- Please note that you will be liable for any costs incurred as a result of non-delivery and/or return to Young British Designers.
- Please be aware that deliveries will usually take 2-7 working days from clearance of funds
Delivery Information
General
- For your security, first-time orders can only be shipped to the cardholder's billing address or a corporate work address that can be verified. Customers may also be subject to standard fraud prevention checks.
- A signature will be required upon receipt of the goods, if there is no-one available to accept the parcel a calling card will be left for you to re-arrange delivery
- We are currently unable to deliver a PO box or freight forwarding address, or the Russian Federation
- Please note that deliveries to Japan may be subject to some disruption following the recent events and an alternative delivery address may be required.
If you have any questions regarding shipping, please send an email to info@youngbritishdesigners.com.
Free Delivery Worldwide
Offer applies only at www.youngbritishdesigners.com.
Promotion valid 03/05/2013 - Midnight 02/06/2013.
Offer applies to:
- Standard UK delivery for all orders
- International delivery for orders over £150
International delivery excludes Russian Federation (see standard delivery terms and conditions).
Any surcharges that may be applicable to deliveries to destinations such as the Russian Federation are excluded from the promotion. Any such surcharges will be advised, invoiced and require payment before items are dispatched.
Next Day UK delivery is still available as a delivery option for all UK deliveries at the normal prices as quoted.
Qualifying order values are based on the price of the goods exclusive of delivery charges.
UK standard deliveries may take up to 5 days.
International deliveries may take up to 10 days.
Normal weekend delivery terms and conditions apply.
Free delivery promotion will be applied to your order at the payment page.
YBD reserves the right to dispatch orders via Royal Mail Special Delivery at its discretion. In such circumstances there will be no additional charges to the customer.
There is no cash alternative and all terms and conditions are non-negotiable.
Offer cannot be used in conjunction with any other offer or promotion.
Cannot be applied to orders already received.
Normal returns policy applies http://www.youngbritishdesigners.com/pages/returns/.
All returns must be requested within 7 days of receipt. Requests outside of this time frame will be at the discretion of Young British Designers.
